Banking

In order to play our casino games and win REAL MONEY, you must first deposit money into your casino account. All deposited funds must be processed and approved before you are allowed to bet for real money. All transactions take place in US$.

Credit Card: Paying by Credit Card (Visa or Mastercard) is the fastest way to get playing! From the Casino Bank just select Credit Card and fill in the appropriate information. Approved transactions will be credited to your casino account immediately so you can start playing right away. Please be sure to type in the 3 digit number on the back of your credit card as the CVV2 code for extra security.

Please note that MasterCard’s anti-casino policy is still in operation. If you deposit by MasterCard we might not be able to credit your card back directly and verification documents will have to be requested in order to send your funds to you by check.

Firepay and CentralCoin: Firepay and CentralCoin are FREE web-based accounts that work like a debit card, enabling you to purchase goods and services online. To make a deposit by Firepay or CentralCoin choose Credit Card as the Deposit Method and select Firepay or CentralCoin as the Card Type.

PayPal: PayPal is fully integrated into our system and deposits by this method are as fast as by credit card. Just choose Auto PayPal as the Deposit Method from within the Bank and type in the amount you’d like to deposit. When you click on Deposit your browser will open directly into your PayPal account, simply login and confirm the deposit and the funds will be sent to your casino account immediately. You can sign up for a PayPal account at https://www.paypal.com

OnDemand Funds: If your credit card deposit request wasn’t successful you will see a pop-up window appear with details about how to deposit by OnDemandFunds. To deposit by OnDemandFunds, simply call the toll free number displayed: 866-669-4633 (please use reference: 72 66 69 02) and your deposit will be credited to your account immediately upon approval. Withdrawals will be sent to you by check.

NETeller: We now accept deposits via NETeller too, this method is very similar to PayPal. If you don’t have a NETeller account you can open one at www.neteller.com.

eCheck (ACH): You can use your US checking account to make deposits by eCheck that are instantly credited to your casino account. Please select eCheck(ACH) and fill in the details as requested. Please note that there is a daily deposit limit of $250. (Withdrawals may be delayed until check has been confirmed to have cleared.)

Western Union: We accept wire transfers by Western Union. Please email us if you’d like to pay by Western Union. We currently pay 20% BONUS or $20 FREE (whichever amount is bigger) on non-initial Western Union deposits of $50 or more.

If you have any difficulties or questions, feel free to email us at support@windowscasino.com. We will respond as soon as possible.

Withdrawal requests are processed within 7 days from the date of request.

Credit Card: There is no minimum amount, no charge. The requested amount is credited directly back to your credit card account.

ATTENTION: Due to recent international banking regulations we might not be able to credit your original deposit back to your MasterCard account. We can only send you a check. However in order to send you a check we must have your verification information on file.

Payments are made by first crediting the maximum amount possible to your credit card. Additional winnings will be sent by bank check or bank wire, subject to the fees listed below. If you made your original deposit(s) with a credit card, we will credit the withdrawal amount back to that same card as long as that amount does not exceed the TOTAL amount charged to Windows Casino. Please Note: We can only credit back to the same card(s) used to make the deposit(s) to your casino account. The credit(s) will appear in your credit card account in approximately 5 – 10 business days.

Check Fee: Every player is entitled to one FREE withdrawal check a month. For additional checks there is a $15 check priniting fee, that will be automatically deducted from your winnings.

ATTENTION: We regret to announce that due to new policies and regulations at our check processing company there might be a $20 US$ check printing surcharge if you are a resident of any of the following countries. Please check if your country carries such a surcharge. We’re working on eliminating this problem and finding a lasting solution. We apologize for the inconvenience.
Overnight Delivery: For checks over $800 overnight delivery is FREE. If the check amount is under $800 the following rush delivery charges apply:

  • $25 for checks sent to the US/Canada/South and Central America
  • $30 to Europe and Africa
  • $40 to the Asia-Pacific region

It will take from one to three days to receive your check depending on where you live. The overnight fee will be deducted from your winnings. If your winnings don’t reach the check printing fee plus the overnight delivery fee it will automatically be sent by AIR-MAIL.

Regular Mail: Sending your winnings by regular mail is FREE. Delivery takes 3-14 days depending on the postal service in your country. If you don’t request overnight delivery, your check is mailed by regualr mail.

PayPal: If you have deposited funds to your account using only the PayPal method, then your withdrawals can be credited back directly to your PayPal account. If you have deposited funds into your Windows Casino account using credit card(s) and PayPal, withdrawals will always be credited back first to your credit card(s) and the remainder will be sent to your PayPal account.

Western Union: Western Union fees varie based on the amount of money you’d like to redeem. If you choose this option always check with us about the cost associated with your Western Union transfer.

  • For our mutual protection and security, Windows Casino requires the following identity verification information to process any winnings over $200.
  • a legible photocopy of a valid driver’s license, passport, or other government issued ID
  • photocopy of the front and reverse sides of all card(s) used on your account
  • a legible photocopy of a recent statement from the credit card your initial purchase was made with as well as both side of the credit card

You are welcome to cash out your FREE bonus money. After your receive your FREE bonus chips, your total wager amount must exceed 400% of the initial FREE bonus and deposit amount. For example after you received $20 as a bonus on a $100 deposit, you have to wager $480 on any table to be able to cash out the $20. Of course your initial deposit is not restricted. You can redeem it at any time without restrictions. There’s a $200 FREE BONUS limit. Even if you send $5,000 to us, the maximum bonus is $200.